| Description |
Course |
Duration |
|
Recognize what makes an effective manager and create a personal development plan
|
The Many Roles of a Manager
|
2.5 Hrs.
|
|
Control body language to improve your managerial communication skills
|
Speak Without Talking
|
2.5 Hrs.
|
|
Develop listening techniques to enhance your managerial communication skills
|
Manage Better by Listening
|
1.5 Hrs.
|
|
Use assertiveness to maintain positive control of difficult situations
|
Assert to Achieve
|
1.5 Hrs.
|
|
Identify root causes, investigate contributing factors, and prioritize solutions
|
Identify the Core Problem
|
2.5 Hrs.
|
|
Investigate inventive strategies to generate creative solutions
|
Solve Problems Creatively
|
2.5 Hrs.
|
|
Take control of a project and put decisions into practice
|
Implement Solutions Decisively
|
2.5 Hrs.
|
|
Successfully delegate assignments to your work team
|
Delegate for Results
|
2 Hrs.
|
|
Coach to increase the performance of your staff
|
Coach for Achievement
|
1.5 Hrs.
|
|
Use the PERFORM evaluation tool to measure and enhance staff performance
|
Evaluate Staff Performance
|
2 Hrs.
|
|
Assess individual team members and build strong, performing teams
|
Create an Invincible Team
|
2 Hrs.
|
|
Develop motivational strategies to help your team reach their performance goals
|
Inspire Team Success
|
1.5 Hrs.
|
|
Prepare for effective team briefings
|
Team Briefings for Success
|
2 Hrs.
|
|
Analyze and generate positive resolutions to conflict
|
Resolve Conflicts Positively
|
2.5 Hrs.
|