| Description |
Course |
Duration |
| Recognize how constructive negotiation strategies can resolve conflict |
Handle Conflprime ict Rationally |
3 Hrs. |
| Develop basic negotiation strategies |
Negotiate for Resolution |
2.5 Hrs. |
| Analyze your own goals, needs, and position with a conflict situation |
Know Your Game Position |
2.5 Hrs. |
| Assess the goals, needs and position of your opponent within a conflict situation |
Know the Opposing Position |
1.5 Hrs. |
| Analyze conflict situations and prepare for the negotiation process |
Size Up the Playing Field |
3 Hrs. |
| Match the negotiation strategy to the situation |
Choose Your Game Plan |
2.5 Hrs. |
| Implement competitive strategies to guarantee a total "win" outcome |
Compete to Win |
3.5 Hrs. |
| Develop a solution that is beneficial to both parties |
Collaborate for Solutions |
2.5 Hrs. |
| Use compromising strategies that offer a mixed "win/loss" agreement |
Compromise to Move Forward |
3 Hrs. |
| Recognize when accommodation or avoidance strategies are appropriate |
Choosing Not to Negotiate |
1.5 Hrs. |
| Recognize and avoid legal and ethical issues associated with negotiations |
Legal and Ethical Concerns |
2.5 Hrs. |